Fire Alarm Service Engineer

Trinity Fire & Security Systems; Abingdon; On-site; GBP 58,000; Full time

Job summary

A leading security solutions provider is seeking an experienced Service Engineer to maintain and support fire and security systems in the Abingdon area. The ideal candidate will deliver high-quality maintenance, ensuring system compliance and performance. Responsibilities include servicing, maintenance, and minor installations across various systems. Benefits include competitive earnings potential, 23 days of holiday, a company vehicle, and ongoing training opportunities.

Benefits

Competitive base salary with uncapped commission

23 days' holiday plus bank holidays

Company vehicle and fuel card

Employee Discount Programme

Pension and Life Assurance

Referral bonus of up to £2,000

Ongoing training and career development opportunities

Qualifications

• Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
• Basic electrical safety training and sound technical understanding of building services.

Responsibilities

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates and technical insights.
• Identify and carry out remedial works and small installations according to service guidance.
• Maintain accurate records of service and performance.

Skills

Strong diagnostic and problem-solving abilities

Excellent communication and customer service skills

Experience servicing fire, security, and CCTV systems

Basic electrical safety training (ECA)

Tools

Fire Systems: Gent, Notifier, Advanced, Protec

CCTV Systems: HikVision, Avigilon, Dahua

Intruder Systems: Galaxy, Texecom

Access Control: Paxton, Honeywell, Gallagher

Job description

Service Engineer - Fire & Security Systems (Fire Alarm, CCTV, Access Control, Intruder)Location: OxfordshireOn Target Earnings: £58,000 - This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments, Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance. You'll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you'll be supported by dedicated service administrators and technical specialists.,

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates and technical insights.
• Identify and carry out remedial works and small installations in line with service guidance.
• Maintain accurate records of service and performance.

Systems You’ll Work With

• Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
• CCTV: HikVision, Avigilon, Dahua
• Intruder: Galaxy, Texecom
• Access Control: Paxton, Honeywell, Gallagher
  Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.
• Basic electrical safety training (ECA) and sound technical understanding of building services.
  Competitive base salary with uncapped commission and paid overtime.
• 23 days' holiday, increasing with service, plus bank holidays.
• Company vehicle and fuel card.
• Employee Discount Programme - savings across 800+ retailers.
• Pension via Royal London, Life Assurance, and Employee Assistance Programme.
• Referral bonus of up to £2,000.
• Ongoing training and career development opportunities.