Assistance jobs in United Kingdom

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

The Trust offers a new and exciting opportunity to join the Waltham Forest Rapid Response Team. Rapid Response Team is a progressive and innovative multidisciplinary team aimed at supporting the population of Waltham Forest, providing urgent MDT response to prevent avoidable hospital admissions. The team works across 7 days a week, 24 hours a day.

The aim is to support and treat suitable patients in the community, with a range of escalated health and social care needs.

• Work collaboratively with health and social care professionals across the borough and Integrated Care System.
• Lead clinical decision making and undertake enhanced holistic assessment of patient and family needs in partnership with the patient, family and carer.
• Triage referrals from other agencies or disciplines.
• Co‑ordinate intensive and complex nursing care with other multi‑disciplinary agencies.
• Appoint to have management experience.
• Acute care experience required.
• Be proficient in advanced clinical skills and knowledge with the ability to assess physical and psychosocial needs and develop a comprehensive and concordant plan of care with the patient, their carers and the wider MDT as needed.
• Work collaboratively and carry out joint visits members with MDT colleagues within the team to promote holistic person‑centred assessment and approach to care.
• Participate and complete managerial and clinical supervision.
• Provide line management supervision to members of the Rapid Response multidisciplinary team.
• Contribute to audits within the service.
• Conduct and contribute to Datix investigations / Root Cause Analysis / Serious Incidents and help support lessons learnt within the service.
• Support and mentor pre‑registration learners from a variety of disciplines.
• Be a driver and have access to a car.

Essential Criteria

• Registered Nurse (Part 1 of NMC register) or Health & Care Professions Council e.g. Paramedic.
• Non‑Medical Prescriber.
• Postgraduate level study or demonstrated post‑graduate level working evidence via continuous professional development.
• Significant previous post‑registration experience in the relevant key areas at Band 6 or above.
• Experience of working in a community or urgent care response team.
• Experience of managing in a customer‑focused environment, providing professional support within a busy environment.
• Demonstrate skills to organise, prioritise clinical caseloads within a multidisciplinary team.
• Demonstrate up‑to‑date knowledge and expertise in the speciality 0‑2hr urgent care response.
• Demonstrate a clear vision of the role and the service.
• Demonstrate proficient information, written and oral, in a clear and logical manner.
• Reliability, adaptability with excellent interpersonal and communication skill.

Desirable Criteria

• Certificate / Diploma in Management Studies Specialist Community Practice Teacher or equivalent.
• Experience of quality improvement processes and clinical audits.
• Knowledge and understanding of the health needs of a culturally and ethnically diverse urban population with levels of deprivation.
• Proficient IT skills (Word, Data entry or IT qualification or equivalent).
• Demonstrate compassionate and followership leadership skills.

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

NELFT places a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

• A long‑standing and award‑winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work‑life balance, through flexible working opportunities and our effort to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Saquib Khan – Rapid Response Operational Lead (contact details missing).