Team Administrator

Greater Manchester Mental Health NHS Foundation Trust; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Bolton is seeking a motivated administrator to support the 24/7 crisis helpline and NHS 111 Mental Health Dial 2. The role involves providing high-quality administrative services, managing data collection, and supporting meetings. Candidates must possess excellent organisational and time-management skills. Benefits include enhanced pay for evenings and weekends, 27 days annual leave plus bank holidays, and a comprehensive pension scheme.

Benefits

Pay Enhancements

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Ability to prioritize a busy workload in a fast-paced office environment.
• Competent in using NHS systems for administrative duties.
• Proficient in typing letters and reports.

Responsibilities

• Provide high-quality administrative service to teams.
• Involve data collection and monitoring.
• Support meetings with detailed minutes and agenda preparation.

Skills

Use of Microsoft Office Packages

Organisational skills

Time-management skills

Job description

Role Overview

The purpose of this post is to provide a comprehensive administrative service across the 24/7 All Age Trust Crisis Helpline/NHS 111 Mental Health Dial 2 and GM MHUT.

Key Responsibilities

• Use Microsoft Office Packages to provide a high-quality administrative service to the teams, typing of letters and reports, and completing ad-hoc requests as and when required, including the use of NHS systems.
• Involve data collection and monitoring, extracting data from various systems and reporting as required.
• Provide support for meetings, including detailed minutes, organisation of meetings and preparation of agenda and papers for meetings.
• Possess excellent organisational and time‑management skills with the ability to prioritise a busy workload in a fast‑paced office environment.

Additional Information

Please note – This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Provide an array of administrative to the wider Emergency and Urgent Care teams, 24/7 All ages Crisis Helpline Team and the NHS 111 Option 2 service – this includes typing of letters and reports, ensuring data is accurate and updated as required, utilizing skill for any ad‑hoc requests from the team, maintaining administration duties, using the NHS System Paris and prioritising workload, competent in using Microsoft office to produce documents, photocopying, filing, organising and minuting meetings, stationery stock control and ordering on Supplychian, Integra etc as required, support the management by using the NHS.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community‑based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Staff Benefits

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
• Excellent pension.
• Cycle to work scheme.
• Salary sacrifice car scheme.
• Wellbeing programme.
• Blue Light Card Discounts.

This advert closes on Thursday 29 Jan 2026.