Store Leader: Customer & Trading Manager

Sainsbury's Supermarkets Ltd; Banbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain in Banbury is seeking a Customer and Trading Manager to oversee store operations and enhance customer experience. The ideal candidate will have line management experience in a fast-paced setting, focusing on operational efficiency and customer service. Responsibilities include daily management of store tasks, team coaching, and achieving performance targets. Competitive salary and a generous benefits package available.

Benefits

10% shopping discount

Annual bonus scheme

Wellbeing support

Generous holiday entitlement

Pension matching scheme

Qualifications

• Previous line management responsibilities in a fast-paced environment.
• Ability to deliver KPI's and manage employee relations issues.
• Experience in coaching and providing great customer service.

Responsibilities

• Manage daily store operations and team performance.
• Ensure efficient customer service and store safety.
• Conduct disciplinaries and manage scheduling.

Skills

Customer service

Line management

Operational leadership

KPI management

Job description

A leading supermarket chain in Banbury is seeking a Customer and Trading Manager to oversee store operations and enhance customer experience. The ideal candidate will have line management experience in a fast-paced setting, focusing on operational efficiency and customer service. Responsibilities include daily management of store tasks, team coaching, and achieving performance targets. Competitive salary and a generous benefits package available.