Secretary Higher Level – Pharmacy Services

NHS National Services Scotland; Clarkston; On-site; GBP 22,000 - 28,000; Full time

Job summary

A large healthcare organization in Scotland seeks an experienced administrator to support the Acute Pharmacy Services Gastroenterology Team. Candidates should demonstrate strong skills in computer packages, communication, and the ability to manage multiple tasks effectively. The role includes arranging clinic schedules, diary management, and being the first point of contact for patient inquiries. This position offers an opportunity to contribute to vital healthcare services.

Qualifications

• Competence in using various computer packages.
• Knowledge of office operations and equipment.
• Ability to prioritize and manage a busy workload.

Responsibilities

• Arrange clinic schedules.
• Compose letters and manage diaries.
• Act as the first point of contact for enquiries.

Skills

Computer packages competence

Communication skills

Diplomacy

Education

ECDL or equivalent

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is: Monday - Friday

Pharmacy Services is seeking to recruit a high calibre administrator to work in the central pharmacy team, the role will predominantly support the Acute Pharmacy Services Gastroenterology Team.

Responsibilities

• Arrange clinic schedules
• Compose letters
• Diary management
• Meeting coordination
• Minute taking
• Act as the first point of contact for enquiries received by telephone, mail or in person, including patient queries

Diplomacy, discretion and the ability to communicate with individuals at all levels and professions both internally and externally to the organisation are essential qualities for this post.

Qualifications and requirements

You must show competence in the use of a range of computer packages evidenced by experience or formal qualification e.g. ECDL. You should have knowledge of working in an office environment and operation of office equipment and systems. This may be through formal training or work experience. The ability to appropriately prioritise and manage a busy and varied workload is a prerequisite for the job.

Informal contact

Susan Donnelly, Admin Team Lead, 0141 201 6022, [e-mail]

Details on how to contact the Recruitment Service

Information for candidates. (Information about how to apply is available through the recruitment portal; contact details are provided for further assistance.)

NHSGGC is committed to inclusion and values a diverse workforce. We welcome applications from all sections of the community and are a Forces Friendly Employer supporting Armed Forces Community applicants during recruitment and selection.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn from the process.

For application portal/log-in issues, please contact Jobtrain support hub (information available on the recruitment portal).