Planning Administrator

Belmont Recruitment; Hempstalls; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local government authority is seeking a Planning Support Officer to assist their Planning Services team on a full-time basis. The role includes advising applicants on planning processes, supporting application validation, and maintaining accurate records. Ideal candidates will have experience in customer service, strong IT skills, and excellent organizational abilities. This position offers an initial 6-month temporary contract with 37 hours of work per week.

Qualifications

• Experience in administrative or customer service roles, ideally within planning.
• Strong IT skills with experience in various software applications.
• Excellent communication skills for effective interaction.

Responsibilities

• Provide advice on planning processes to applicants and the public.
• Support validation and processing of planning applications.
• Generate necessary planning documents and maintain accurate records.
• Assist in planning committee meetings and public consultations.

Skills

Customer service experience

Organisational skills

Communication skills

IT proficiency

Tools

Microsoft Office

Databases

Document management systems

Job description

Overview

Belmont Recruitment are working with Stoke-on-Trent City Council to recruit a Planning Support Officer to join their Planning Services team on an initial 6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Responsibilities

• Provide advice and guidance to applicants, agents, and the public on planning processes.
• Support the validation and processing of planning applications, enforcement cases, and related work.
• Carry out monitoring, research, and investigations to support planning decisions.
• Generate letters, reports, decision notices and consultation documents within statutory deadlines.
• Record and maintain accurate information on planning systems, including reports, spreadsheets and statistical data.
• Assist with the preparation of planning committee meetings and public consultations.
• Display and maintain planning notices across the city.
• Provide support for FOI requests, councillor enquiries, and planning condition checks.

About You

• Experience in an administrative or customer service role, ideally within planning, local government or a regulatory service.
• Strong IT skills with experience using Microsoft Office, databases, and document management systems.
• Excellent organisational and communication skills with the ability to meet deadlines.

Please apply with an up to date CV ASAP if this role would be of interest to you.