Hybrid Service & Technical Coordinator

Adecco; Andover; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Service and Technical Coordinator in Andover. This full-time role involves managing warranty inquiries, supporting engineers, and ensuring excellent customer service. The ideal candidate will have a background in customer service and be proficient with Microsoft Office. Benefits include a friendly office environment, career progression opportunities, and a Christmas bonus scheme. Hybrid working options are available for the right candidate.

Benefits

20 days holiday + bank holidays

Yearly Christmas bonus scheme

Friendly office environment

Qualifications

• Previous experience working in customer service or administrative roles.
• Excellent communication skills with a friendly phone manner.
• Highly organized with great attention to detail.

Responsibilities

• Manage warranty enquiries from start to finish.
• Raise purchase orders and monitor supplier deliveries.
• Log service jobs and schedule engineer visits.

Skills

Customer service experience

Strong communication skills

Organizational skills

Problem-solving skills

Microsoft Office and CRM systems knowledge

Job description

A recruitment agency is seeking a Service and Technical Coordinator in Andover. This full-time role involves managing warranty inquiries, supporting engineers, and ensuring excellent customer service. The ideal candidate will have a background in customer service and be proficient with Microsoft Office. Benefits include a friendly office environment, career progression opportunities, and a Christmas bonus scheme. Hybrid working options are available for the right candidate.