Head Of Housing Management

4Recruitment Services; Uxbridge; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading recruitment agency is seeking a Head of Housing Management in Uxbridge to oversee key housing services and drive service improvement. The ideal candidate will be a strategic thinker with strong leadership skills and a track record in managing housing services. This role requires collaboration with stakeholders to enhance service delivery and ensure high-quality outcomes for residents.

Qualifications

• Dynamic, strategic thinker with strong leadership skills.
• Track record of driving change and delivering exceptional services to residents.

Responsibilities

• Oversee housing services including Tenancy Management and Welfare Support.
• Drive service improvement to deliver high-quality resident-focused services.
• Lead initiatives like service digitalisation and commercial growth.
• Foster partnerships for sustainable housing solutions.

Skills

Leadership skills

Strategic thinking

Change management

Job description

Overview

Head of Housing Management

We are seeking an experienced and forward-thinking leader to oversee key housing services, including Tenancy Management and Welfare Support, Independent Living, Customer Service, Resident Engagement, and Neighbourhood Planning.

In this strategic leadership role, you will be responsible for shaping innovative policies, driving service improvement, and ensuring the delivery of high-quality, resident-focused services. You will lead on cross-cutting initiatives such as service digitalisation and commercial growth, while fostering collaborative partnerships to deliver sustainable housing solutions and improved outcomes for residents.

As a key member of the Senior Leadership Team, you will champion continuous improvement, manage risk and compliance, and contribute to the development of long-term strategies. You will work closely with senior stakeholders, partners, and external organisations to enhance service delivery and achieve organisational objectives.

We are looking for a dynamic, strategic thinker with strong leadership skills, a track record of driving change, and a passion for delivering exceptional services to residents.

Responsibilities

• Oversee key housing services, including Tenancy Management and Welfare Support, Independent Living, Customer Service, Resident Engagement, and Neighbourhood Planning.
• Shape innovative policies and drive service improvement to deliver high-quality, resident-focused services.
• Lead cross-cutting initiatives such as service digitalisation and commercial growth.
• Foster collaborative partnerships to deliver sustainable housing solutions and improved resident outcomes.
• Champion continuous improvement, risk and compliance management, and contribute to long-term strategic development.
• Collaborate with senior stakeholders, partners, and external organisations to enhance service delivery and achieve organisational objectives.

Qualifications / Attributes

• Dynamic, strategic thinker with strong leadership skills.
• Track record of driving change and delivering exceptional services to residents.