Event Operations Manager

LexisNexis Risk Solutions; Richmond; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global events organization based in Richmond is seeking an Operations Manager to oversee the delivery of multiple UK and international events. You will coordinate on-site activities, budgets, and health compliance, requiring strong project management skills and the ability to manage diverse stakeholders. This role offers a dynamic work environment with a focus on work-life balance and career development opportunities.

Benefits

Wellbeing initiatives

Flexible working hours

Study assistance

Qualifications

• Proven experience in Operations Management within the exhibition or events industry.
• Demonstrated ability to manage complex projects from planning through execution.
• Experience in managing direct reports and leading operational teams.

Responsibilities

• Act as the main point of contact for exhibitors and venue staff.
• Oversee the creation of exhibitor manuals and documentation.
• Collaborate to ensure compliance with Health & Safety regulations.
• Manage and optimize floor plan layouts to ensure efficiency.

Skills

Project management

Interpersonal skills

Relationship-building

Education

IOSH Managing Safely Certificate or equivalent

Job description

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the role

We’re looking for an Operations Manager to lead the delivery of multiple UK and international events each year. You’ll work closely with the Operations and Exhibition Directors to manage all on-site activities, infrastructure, budgets, and Health & Safety compliance—ensuring smooth execution and high customer satisfaction. Based in Richmond with the RX UK Operations team, you’ll need strong project management and interpersonal skills, plus the ability to juggle multiple deadlines and stakeholders. We value curiosity, initiative, a problem-solving mindset, and the humility to ask for help when needed.

Responsibilities

• Act as the main point of contact for exhibitors, contractors, venue staff, and RX UK teams regarding all on-site activities
• Oversee the creation and distribution of exhibitor manuals and other relevant documentation
• Collaborate with the Event Director to ensure full compliance with Health & Safety regulations
• Review and approve stand designs
• Manage and optimize floor plan layouts to ensure maximum space yield and efficiency
• Attend and manage events at both UK and international venues
• Conduct site visits and oversee on-site exhibition organization, requiring frequent travel

Requirements

• Proven experience in Operations Management within the exhibition or events industry
• Strong relationship-building skills, with sensitivity to working across different cultures
• Demonstrated ability to manage complex projects from planning through execution
• Experience in managing direct reports and leading operational teams
• Possession of an IOSH Managing Safely Certificate (or equivalent)

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results, and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX, our employees undertake initiatives that make unique contributions to society and the communities in which we operate.