Overview
As a Project Manager, you will oversee the day-to-day management of key customer accounts, maintaining strong relationships and leading the project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget and delivering exceptional results.
What Youll Do
- Client Management: Act as the main client contact, ensuring KPIs are met and satisfaction remains high.
- Risk & Change Control: Manage project risks and scope changes, including SoWs and change control processes.
- Cost Control: Review P&L and manage costs to drive profitability.
- Billing & Invoicing: Ensure accurate and timely client billing and invoicing.
- Reporting: Create and present project reports for review meetings and stakeholders.
- Team Leadership: Lead and support the project team through 1 : 1s, mentoring, and training opportunities.
- Issue Escalation: Handle on-site escalations, providing quick and effective solutions.
- Project Coordination: Oversee multiple projects and teams to ensure smooth delivery.
- Field Resource Management: Build strong relationships with field teams and support forecasting needs.
- Stakeholder Collaboration: Work closely with internal and external stakeholders for aligned project execution.
- Project Management Expertise: Proven ability in leading physical complex projects, with a strong focus on delivering results on time and within budget.
- Industry Experience: Experience in the hospitality or retail sector is desirable (desirable not essential).
- Leadership: Skilled in mentoring and coaching junior team members also managing office-based and remote teams.
- Budget Management: Proven ability to manage budgets and control costs across projects.
- Tech-Savvy: Proficient with project management tools and MS Office.
- Customer-Focused: Strong record of delivering client-focused solutions and building relationships.
- Network Knowledge: Familiar with network infrastructure, data, power, and Wi-Fi (desirable not essential).
- Travel Willingness: Holds a full UK license and willing to travel, including overnight stays.
Qualifications & Experience
- Experience in leading physical complex projects with a focus on delivering on time and within budget.
- Industry experience in hospitality or retail is desirable.
- Strong leadership and coaching skills for both office-based and remote teams.
- Proficiency with project management tools and MS Office.
- Excellent client-focused communication and relationship-building abilities.
- Familiarity with travel requirements and a willingness to travel as needed.
Benefits & Perks
- Up to 50k inclusive of car allowance (£400 per month).
- Cycle to Work Scheme and seasonal health perks (free flu jabs and eye tests).
- Private Medical Insurance including 24/7 digital GP access.
- Tech Payment Scheme through Currys to spread the cost of devices.
- Brilliant discounts on high street, dining, and travel.
- Fresh fruit delivery, on-site breakfast and lunch.
- 25 days holiday, increasing to 28 days after 3 years plus bank holidays.
- Modern offices with recreational facilities and on-site amenities.
- Employee recognition programs and team social events.
- Employee Assistance Programme (EAP) available 24/7.
- Career development with ongoing professional development and internal progression routes.
- Holiday trading option to buy extra holiday.
Posted 29 May • Closing 31 July