Claims Data Scientist

Munich Re; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading insurance company in London seeks a Claims Governance Analyst to manage data reporting and analytics for decision support. This role involves analyzing claims data, producing reports, and ensuring compliance within regulatory standards. Candidates should have strong data analysis skills and familiarity with tools like Excel and Power BI, as well as an understanding of the insurance sector. A comprehensive benefits package, including a generous leave policy and family support, is offered.

Benefits

Private medical insurance

Contributory pension of 10%

25 days annual leave, with options to purchase more

Fully paid 6-month family leave

Qualifications

• Strong experience in data interpretation and reporting.
• Proficient in statistical tools and data transformation.
• Knowledge of insurance and claims oversight.

Responsibilities

• Collect, analyze data for reporting and decision-making.
• Develop effective reporting strategies and dashboards.
• Validate and maintain high data quality and compliance.

Skills

Data analysis

Excel

Power BI

Azure DevOps

VBA

DAX

Project management

SQL

R

Multilingual skills

Job description

About the role

As a crucial member of the Claims Governance & Reporting Team, you will be accountable for delivering high-quality, timely, and accurate reporting and management information (MI) to support key decision-making processes. Your primary responsibility will be to assist the Head of Claims Governance and Reporting in producing comprehensive board, committee, and management meeting packs, as well as designing and generating insightful reports and dashboards.

• Take ownership of producing accurate and timely reports, Management Information, and analysis to inform business-critical decisions, ensuring that all stakeholders are well-equipped to make informed choices.
• Conduct in-depth analysis of claims data to identify underperformance, trends, concerns, and themes, providing actionable insights to drive business improvement.
• Collaborate with the Head of Claims Governance and Reporting to develop and implement effective reporting strategies, ensuring that all reports meet the required standards of quality, accuracy, and timeliness.
• Provide expert support for various workshops and projects related to system changes, implementation, and enhancements, ensuring seamless integration and minimal disruption to business operations.
• Be responsible for maintaining the highest standards of data integrity, ensuring that all reports and MI are reliable, accurate, and compliant with regulatory requirements.

Key Responsibilities

As a key member of the team, you will be responsible for ensuring that the Claims Governance & Reporting function operates effectively, efficiently, and in accordance with business objectives. Your expertise, attention to detail, and analytical skills will be essential in driving business growth, identifying areas for improvement, and informing strategic decisions

• Data collecting, mapping, analytics and maintaining consistency across all clients’ data as well as making data accessible to internal and external partners
• Validating and improving metrics and data quality to ensure calculations are accurate
• Creating reports analysing claims portfolios (incl. root cause analysis) in support of internal oversite activities
• Managing end-to-end data flow as project manager and acting as a product owner for innovative claims management tools
• Creating roadmaps for the life cycle of data projects
• Using statistical tools to interpret data sets, detecting trends and patterns that could be valuable for diagnostic and predictive analytics efforts
• Assisting with the preparation of loss runs and claims selection for audits and due diligences
• Participating in special projects (e.g. conduct risk, consumer duty, KPIs) and ad hoc reporting, as required

Skills & Experience

Required:

• Strong skills in data analysis, interpretation, and reporting
• Proficiency in Excel, Power BI, Azure DevOps, VBA, and DAX
• Experience in data transformation and dashboard development
• Knowledge of insurance/reinsurance and delegated claims oversight
• Strong problem-solving, communication, and organisational skills
• Experience in project and product ownership
• Comfortable working independently in a dynamic, change-driven environment
• Familiarity with SQL, R, or other statistical tools
• Exposure to market systems and delegated claims MI (BDX/Audit/Due Diligence)
• Multilingual skills are a plus

Regulatory & Conduct Requirements

• Understanding the responsibilities and adhering to the requirements of undertaking in an FCA/PRA regulatory environment
• Ensuring compliance with Insurance Distribution Directive
• Satisfying all claims-related regulatory reporting requirements in collaboration with the reporting function
• Ensuring compliance with Munich Re’s Code of Conduct and the FCA’s Conduct Rules

You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers\' contributory pension of 10%

We are one of the few employers to offer fully paid 6months family leave for times when you need it the most.

About us

You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders

We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn

You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions

We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged

At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.