Butler / Host

Yarlington Front of House Team; Castle Cary; On-site; GBP 30,000; Full time

Job summary

A luxury hospitality team located in Castle Cary is seeking a Butler / Residence Host to ensure a refined experience for guests. This role involves welcoming guests, coordinating tailored experiences, and providing exceptional service. Candidates should have a strong background in luxury hospitality, a warm and hospitable demeanor, and a UK driving license. The position offers a competitive salary, flexible working hours, and numerous benefits, including discounts at on-site shops and complimentary gym access.

Benefits

Complimentary gym access

Discounted hotel stays

30% discount at restaurants

Complimentary staff meals

Recognition programme rewards

Employee Assistance Programme

Qualifications

• Strong background in luxury hospitality or private residences.
• Discreet and dependable within a private family environment.
• Comfortable supporting food & beverage and light housekeeping.

Responsibilities

• Welcome guests and manage arrivals.
• Coordinate bespoke experiences and excursions.
• Ensure immaculate presentation of the residence.

Skills

Luxury hospitality experience

Warm and intuitive personality

Excellent organization

Calm under pressure

Full UK driving licence

Job description

Butler / Residence Host

£30,000 per annum plus tronc and fantastic benefits

Full-time – various hours to meet the flexible needs of guests.

Due to the location of the Estate a driving license is required for this role

Advert closes: 6th January

Temporary accommodation available for the right candidate

1st stage interviews on 10th or 13th January

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🔗 Read the full job description here

Deliver discreet luxury. Create unforgettable stays. Be the heart of an exceptional private residence.

Our Butler / Residence Host

As Butler / Residence Host, you will be the welcoming face and trusted presence for our family and their guests at Yarlington. Acting as the main on-site point of contact, you will deliver a seamless, highly personalised experience, anticipating needs before they arise and ensuring every detail is flawlessly executed. Working closely with the Private Chef and Housekeeping teams, you will create an effortless sense of comfort, care and refined luxury throughout each stay.

This is a fully flexible, guest‑break led role, so you’ll thrive on adapting your working pattern to match stays, leaning in during busy weeks and enjoying quieter periods between breaks.

Key Responsibilities

• Personally welcome guests and manage arrivals, tours and rooming
• Act as the main point of contact throughout each stay
• Anticipate guest needs and deliver intuitive, personalised service
• Coordinate bespoke experiences, excursions and transportSupport food and beverage service alongside the Private Chef
• Maintain immaculate residence presentation, including light housekeeping
• Manage inventories, amenities and daily readiness of the residence
• Liaise with wider estate teams to ensure seamless service delivery

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Stay in shape with our complimentary use of our gym and wellbeing classes.
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
• Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
• Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards”, with rewards including a complimentary Hotel Stay.
• Support from our Employee Assistance Programme for both yourself and your family including unlimited 24/7 remote GP appointments.
• Access to our Cycle to Work scheme, supporting your wellbeing and sustainable commuting.
• A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
• Up to 30 days annual leave each year for our full‑time team.

What we’re looking for

• Strong background in luxury hospitality or private residences
• Warm, intuitive and naturally hospitable personality
• Discreet and dependable within a private family environment
• Excellent organisation and attention to detail
• Calm, adaptable and confident under pressure
• Comfortable supporting food & beverage and light housekeeping
• Flexible approach to guest‑led working patterns
• Full UK driving licence

Where you’ll be working

Our newest addition, launching in 2026, is a collection of luxury residences just moments from The Newt and its gardens, nestled deep in the Somerset countryside. Thoughtfully curated for guests seeking privacy and comfort, our sensitively restored Regency rectory with two companion houses offers the freedom to self‑cater, the ease of partial service, or the indulgence of a fully staffed stay – all with The Newt’s signature warmth and attention to detail.

Who are we – The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions – accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home‑away‑from‑home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams collaborates harmoniously, crafting unforgettable journeys of growth, development and innovation.

Our Recruitment Process

1) 1st stage interviews on 10th or 13th January

2) 2nd stage interviews on 15th January

3) Successful candidates starts February/March