Business Resiliency Planner

ADP; Thorpe CP; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global leader in human resources technology is seeking a Business Resiliency Planner for a hybrid role based in Thorpe CP, England. The ideal candidate will develop expertise in business continuity systems and provide critical support to ensure effective operational risk management. Successful applicants will have a Bachelor’s degree and strong analytical as well as communication skills, and will be expected to work independently and as part of a team. The position offers a dynamic work environment with diverse perspectives and growth opportunities.

Benefits

Inclusive culture

Career growth opportunities

Business Resource Groups access

Qualifications

• Typically requires a Bachelor’s Degree in Business, IT or Security.
• Critical thinking skills to provide consultative solutions.
• Ability to be a self-starter; able to work independently and as part of a team.

Responsibilities

• Develop expertise with ADP’s business continuity systems, platforms, tools, and services.
• Maintain data imports/exports and troubleshoot errors/issues with BCP tools.
• Provide business & technical guidance to Global Business Resiliency partners.

Skills

Critical thinking

Analytical skills

Organizational skills

Strong verbal communication

Project management

Education

Bachelor’s Degree in Business, IT or Security

Tools

Business continuity software

Job description

Overview

Business Resiliency Planner - Staines, Bristol, Cheadle (Hybrid) ADP is hiring a Business Resiliency Planner

ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. We value an inclusive, collaborative culture and have received recognition as a global Best Places to Work and a DiversityInc Top 50 Company for diversity, equity, and inclusion. We are committed to DEI and strive to create one million jobs for Black Americans over the next ten years through the OneTen coalition.

What You'll Do

• Develop expertise with ADP’s business continuity systems, platforms, tools, and services, including configuring custom objects, fields, and page layouts; building workflow and approval processes; building formulas and validation rules; building reports & dashboards; building flows and process builders; configuring user roles, profiles, record sharing, and security settings.
• Work with vendors in troubleshooting or addressing issues with BCP tool / software and dev / test environments.
• Maintain data imports / exports and troubleshoot errors / issues with BCP tools / software.
• Contribute to developing, implementing, and maintaining the business continuity program framework including, but not limited to, Business Impact Analysis (BIA), Business Continuity Planning (BCP), Plan Walkthrough, and Tabletop Exercising.
• Ensure BC Program governance of the Business Resiliency Policy and Standard to ensure compliance with ADP's business continuity requirements.
• Provide business & technical guidance to Global Business Resiliency partners; drive engagement and accountability for Business Continuity planning and preparedness by Business Resiliency teams involved in operationalizing and executing what is required under the program.
• Become a trusted advisor and contribute to raising operational risk and business resiliency awareness throughout the organization.
• Provide training and access to business continuity program resources.
• Work with and facilitate discussions and business continuity planning with the Business units and ensure integration of concepts / design for existing and / or new systems, software, applications, and processes critical to services. Verify that services align with Business expectations.
• No supervisory responsibilities but provide informal guidance to new team members.
• Provide 24x7 support for any emergency which may require activation of all or part of Global Business Resiliency plans. In the event activation is required, assist recovery / business resumption teams in the implementation of response and alternate operating strategies. If required, provide support on business resiliency coordination activities.

To Succeed in This Role

• Typically requires a Bachelor’s Degree in Business, IT or Security.
• Conceptual and practical expertise in Business Resiliency and basic knowledge of related disciplines.
• Ability to be a self-starter; able to work independently and as part of a team, especially remotely.
• Soft skills to build client rapport and relationships, while maintaining scope, focus, and desired performance.
• Must possess critical thinking skills to provide consultative solutions.
• Strong analytical, organizational, and decision-making skills. Strong verbal and written communication skills; must be able to interface and coordinate work effectively with business leaders; strong project skills.
• Able to interface and coordinate work efficiently and effectively with business partners and senior level management in remote locations. Team oriented self-starter, with a high degree of initiative.
• Recognize and deal appropriately with sensitive and confidential information.
• Detail oriented and can meet inflexible deadlines.
• Possess a mature ability to deal with stress and use sound professional judgment.
• Solve practical problems and react quickly and calmly to changing or emergency circumstances.
• Willing to work extended hours including nights, weekends, and holidays. Working hours are based on the working hours of the country assigned.
• Willing to travel domestically and internationally, sometimes on short notice.

Bonus Points

• Prior experience with business continuity software or other internationally recognized tools.
• Ability to successfully deliver training in various business continuity subjects.
• Fluent in multiple languages (e.g., Spanish, French, German, Italian, Portuguese).

You’ll Love Working Here Because You Can

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.