Business Manager( 37.5hrs)

CLARINS (U.K.) LIMITED; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global skincare company is seeking a passionate individual for a management role focused on customer service and team development. The ideal candidate will have at least 2 years of management experience in the beauty or retail sector, exceptional communication skills, and a customer-centered focus. Join a team dedicated to innovation and excellence, with benefits including a competitive compensation package, generous employee discounts, and extensive career development opportunities.

Benefits

28 days annual leave including bank holidays

Competitive compensation package

Employee discount and training allocation

Potential performance-based bonus

Career development opportunities

Access to wellbeing services

Qualifications

• 2 years background in a management role, ideally in beauty or retail.
• Significant experience in beauty retail or spa environment.
• Exceptional customer service skills.

Responsibilities

• Plan team resources to meet business needs in customer service.
• Maximize opportunities through brand events and promotions.
• Maintain accurate stock and sales levels.

Skills

Customer-focused

Results-oriented

Articulate communication

Team coaching

Analytical skills

Job description

Ready to bring passion into your career?

A global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is « making life more beautiful, passing on a more beautiful planet ».

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role

Playing a vital role you'll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions.
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
• Establish a professional working relationship with each team member in order to assist them in their individual development.

You are

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Customer‑focused and results‑oriented.
• Genuinely looking forward to new challenges.

You have

• 2 Years background in a management role – ideally in a beauty or retail.
• Significant experience in a Beauty retail or Spa environment.
• Exceptional customer service skills.
• Proven ability of coaching and motivating a team.
• Excellent communication and analytical skills.

We have

• Competitive compensation package.>
• 28 days annual leave (inclusive of bank holidays).
• Clarins For You – Our Reward and Benefits Platform.
• Generous employee discount and training allocation.
• Potential to earn up to 3% performance based bonus.
• Career Development opportunities.
• Access to a range of Wellbeing services through our Employee Assistance Programme.
• We Care‑Volunteer Day.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins Group

A B‑Corp certified global leading skincare and make‑up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose “making life more beautiful, passing on a more beautiful planet” is a core commitment outlined in our by‑laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes’ World’s Best Employers 2024, Forbes’ World’s Best Employers 2024 for Women. To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.