Audi Head of Business

Listers; United Kingdom; On-site; GBP 76,000 - 90,000; Full time

Job summary

A leading automotive dealership in Coventry is seeking a Head of Business to lead its team and exceed customer expectations. The role offers a salary up to £90,000 and an OTE of £140,000 plus benefits. The ideal candidate will have extensive experience in managing retail and aftersales departments within a franchised dealership and a proven track record of exceptional customer satisfaction. This position is part of a dynamic and results-driven company with a strong focus on dealership performance.

Benefits

33 days holiday including bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company Events

Qualifications

• Extensive experience overseeing Retail and Aftersales in a franchised dealership.
• Proven track record of delivering outstanding results and customer satisfaction.
• Passion for the brand and a winning mentality.

Responsibilities

• Drive growth and customer satisfaction at the dealership.
• Lead a team to exceed customer expectations.
• Collaborate with Head Office support teams across various departments.

Skills

Management and leadership skills

Customer satisfaction expertise

Retail and Aftersales departmental oversight

Job description

Overview

We are currently recruiting for a highly motivated and results-driven Head of Business for our Audi Dealership in Coventry. This is an exciting time to join the brand with some new vehicles planned for 2026.

To reflect the importance of this role it comes with a basic salary of up to £90,000 with an OTE of up to £140,000 plus benefits including an Audi company car. Reporting to the Audi Brand Director you will take overall responsibility for the performance of the Dealership. In every aspect of our dealerships the aim is to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible experience.

Role and Responsibilities

• Working closely with the management team the Head of Business is responsible for the continued growth of the business.
• You will drive a leading customer satisfaction programme that’s takes your dealership into a different league to your competitors.
• You will receive a robust support network from our Head Office team including our I.T, Finance, Accounts, Marketing, Recruitment and Training departments.
• We truly are an electrifying and results driven company and everything we do is geared towards our enthusiasm for creating enduring bonds with both the franchises we represent and the customers we serve.

About you

• The successful candidate will preferably have extensive experience of overseeing the Retail and Aftersales departments within a franchised dealership.
• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition, you need to have strong management and leadership skills, winning mentality and a real passion for the brand.
• Currently be a Head of Business or in a senior line management role within a franchised dealership.

What we offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events