Assistant Manager

PureGym; Hull and East Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fitness organization in the United Kingdom is seeking an Assistant Gym Manager to deliver exceptional member experiences and support the Gym Manager in leading a fitness team. The ideal candidate will have proven experience in team leadership and customer service, ensuring quality service delivery and the growth of membership. This role offers a dynamic work environment focused on employee and member satisfaction.

Qualifications

• Proven experience in a team leadership role within a gym or fitness environment.
• Strong interpersonal and communication skills.
• Ability to foster a motivating environment for staff and members.

Responsibilities

• Deliver an excellent member experience in the club.
• Support the Gym Manager in team leadership and recruitment.
• Manage and improve Group Exercise offerings within the gym.

Skills

Team Leadership

Customer Service

Fitness Knowledge

Job description

This is a varied role, involved with everything from member experience to team development, you will focus on the following:

• Deliver an excellent member experience in the club through a constant focus on service and standards, alongside the Gym Manager
• Support the Gym Manager to bring in new joiners through different activities, including club outreach and community events
• Team Leadership: Recruit, proactively develop a talent pipeline, train and supervise a team of Personal Trainer/Fitness Coaches and Gym Instructors. Foster a positive and motivating work environment.
• Deliver an excellent member experience in the club through a constant focus on service and standards, alongside the Gym Manager.
• Provide ongoing training and professional development opportunities for fitness staff to enhance their skills and career growth.
• Group Exercise: manage and improve GEX offering within the gym.

You will play a key part in creating a great place to work – and workout – for both your team and gym members. As an Assistant Gym Manager at PureGym you will support the Gym manager in leading a team of fitness professionals, ensure high-quality service delivery, and contribute to the growth and retention of our membership base.