Administrator / Receptionist

Blue Eye Designs; Sunderland; On-site; GBP 27,000; Full time

Job summary

A leading facilities management company is seeking an Administrator/Receptionist to join their team at Sunderland Royal Hospital. This full-time role involves managing reception areas, handling communication, and providing administrative support across services. The ideal candidate should possess excellent communication skills, prior reception and administrative experience, and proficiency in Microsoft Office. The position offers a salary of £26,101 per year, with opportunities for training and development.

Benefits

Access to a Fitness Centre

Cycle to work scheme

Care Co-ordinator for childcare arrangements

Qualifications

• Previous experience in reception and administration is required.
• Strong communication and customer service skills are essential.
• Proficient in Microsoft Office tools, especially Excel and Word.

Responsibilities

• Provide a high-quality administration/reception service.
• Manage reception areas and handle telephone calls.
• Support various teams within CHoICE Facilities Services.

Skills

Excellent communication skills

Customer focused

Ability to work on own initiative

Organisational skills

Proficient in Microsoft Office

Accurate keyboard skills

Good IT Skills

Previous reception and administrator experience

Tools

Microsoft Excel

Microsoft Word

Job description

Overview

CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Administrator/Receptionist. The role of an Administrator/Receptionist is an exciting opportunity for people who are motivated, flexible, task focused and have excellent communications skills. If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!

As an Administrator/Receptionist you would be responsible for reception areas, telephone calls, communicating with the general public and administrative duties throughout various teams which CHoICE Facilities services operates.

CHoICE Facilities Services work together to deliver nationally recognised high quality, safe, cost effective services for the people, patients and stakeholders. To attract and retain employees who are proud to recommend our services. To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services. To join a friendly, organised and positive working environment, apply for the role of Administrator/Receptionist.

Previous applicants need not apply, thank you.

Main duties of the job

You will have and be able to demonstrate the following skills and knowledge.

• Ability to work on own initiative and organise workload
• Proficient in the use of Microsoft Office, particularly Microsoft Excel and Microsoft Word
• Excellent Organisational skills
• Accurate keyboard skills & Good IT Skills
• Previous reception and administrator experience.
• Customer focused
• Excellent communication skills

In return we will provide training, regular supervision, learning and development.

Shift pattern

Working 40 hours per week over 7 days between the hours of 8:30 and 19:30. Weekends and bank holiday working will be included as required.

Please Note: This advert may close earlier than the stated closing date due to the volume of applications received.

About Us

Please add your telephone number to your application form so we can contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust. CHoICE provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion - our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Care Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted: 17 September 2025

Pay scheme: Salary £26,101 a year

Contract: Permanent

Working pattern: Full-time

Reference number: M9155-Z-AC-0925-78

Job locations: Sunderland Royal Hospital, Kayll Road, Sunderland SR4 7TP

Job Description

Job responsibilities: PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

The post holder will provide high quality efficient administration/reception service to support the smooth running of a diverse range of services within CHoICE Facilities Services. Consistently deliver a client-focussed service which promotes good customer service and effective working relationship.