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Résumé du poste
A global leader in home appliances seeks a Customer Support Specialist fluent in Italian for their Lisbon office. The role involves supporting customers via phone, email, and chat, requiring exceptional communication and empathy skills. A competitive salary, performance bonuses, and relocation assistance are included. The opportunity is perfect for those looking for an exciting career in a vibrant city with a supportive community.
Prestations
Qualifications
- Fluent in French (C1C2) required, strong English skills are a plus.
- Excellent communication and empathy skills needed for customer interactions.
- Previous customer service experience is a plus.
Responsabilités
- Support Italian‑speaking customers via phone, email & chat.
- Assist with product use, troubleshooting & warranty queries.
- Collaborate with internal teams for complex cases.
Connaissances
Dreaming of a fresh start in sunny Portugal?
Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!
We're looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. If you're all about helping customers, solving problems, and delivering a 5⭐ experience, this could be your next adventure!
- Support Italian‑speaking customers via phone, email & chat
- Assist with product use, troubleshooting & warranty queries
- Collaborate with internal teams for complex cases
- Stay up to date with new products & company updates
- Fluent in French (C1C2) & good English (B2+)
- Excellent communication & empathy skills
- Customer service experience is a plus
- Ready for an on‑site role in beautiful Lisbon
- 1,000/month base (×14 months) + 100 performance bonus (×12 months)
- 2,000 welcome bonus
- Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
- Health insurance (free after 6 months)
- Meal & transport allowance
- Career growth & continuous training
Because it’s not just a place to work – it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.
Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.