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Customer Service - French speaking - 100% remote in Greece
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Customer Service - French speaking - 100% remote in Greece
Job summary
A customer service company is looking for a Customer Service Agent to ensure smooth customer experiences. This remote role involves chatting with customers and resolving queries. Key qualifications include fluency in English and problem-solving skills. The company offers relocation support to Greece and competitive monthly salary plus benefits, including health care and paid training.
Benefits
Qualifications
- Strong English skills – both written and spoken.
- Excellent eye for detail.
- Ability to stay calm and professional under pressure.
Responsibilities
- Chat with customers via phone, messages & email.
- Resolve queries related to orders and refunds.
- Provide empathetic customer service support.
Skills
Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.
Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
- You’re ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.