Jobs in Toulouse, Germany

Instant Teams is currently hiring a Short-Term Disability Case Manager! In this remote position, you will make timely, accurate, and customer-focused claim decisions and appeals related to Short-Term Disability and Absence Management.

1. Makes timely, accurate, and customer-focused claim decisions for new and ongoing STD and AM claims; obtains relevant information from clinical, vocational, employer, financial sources; compares information to contractual and procedural documents; and renders decisions promptly.
2. Documents claims accurately in the system; prepares and updates claims management plans; maintains compliance with regulatory standards; demonstrates proficiency in claims administration; and meets or exceeds operational metrics.
3. Provides empathetic customer service; builds trust with claimants and employers; anticipates needs and acts accordingly.
4. Collaborates with internal teams to foster a positive, professional, and high-morale work environment.
5. Performs additional duties as required.

• High School Diploma (Bachelor's preferred)
• 1-2 years of claims experience
• Knowledge of disability claim management and relevant regulations
• Understanding of medical terminology
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and other software
• Customer service skills, stress tolerance, attention to detail
• Ability to multitask, prioritize, and make confident decisions

• Monday - Friday, 8am - 5pm EST
• Duration: 8 weeks

• $25 per Hour

• Mid-September 2025

• Equipment provided

Cannot hire from: OCONUS, California, Illinois, Massachusetts, Montana, New Hampshire, Rhode Island, Seattle WA, Washington DC.

Must verify identity and work eligibility in the US upon hire.

This list of responsibilities is not exhaustive; duties may be revised as needed.

Instant Teams is an equal opportunity employer, prohibiting workplace harassment and discrimination.

Instant Teams partners with top brands to provide remote talent solutions, significantly supporting military families and generating economic impact.

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