Customer Experience Specialist (French & English) W/ Relocation to Portugal

Cross Borders Talents; Toulouse; À distance; EUR 13 000 - 16 000; Plein temps

Résumé du poste

A leading international recruitment firm is looking for a Bilingual Customer Experience Specialist in Portugal. This role involves delivering excellent service across various channels. Ideal candidates are fluent in French and English, and experience in customer support is preferred. The position offers benefits such as competitive salary, health insurance, and relocation support.

Prestations

Competitive Salary

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Cool under pressure, with a positive attitude.

Responsabilités

• Deliver top-notch service across multiple communication channels.
• Help customers with orders, questions, and tech issues.
• Resolve escalations with professionalism and empathy.

Connaissances

Fluent in French

Fluent in English

Excellent communication skills

Multitasking skills

Tech-savvy

Description du poste

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Job Openings Customer Experience Specialist (French & English) W/ Relocation to Portugal

About the job Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

Kickstart your international career in sunny Portugal! Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether you\'re looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

• Competitive Salary Earn 13,000 to 15,500 per year
• Meal Allowance Enjoy delicious meals on us
• Transport Allowance Get to work with ease
• Health Insurance Coverage from Day 1, free after 6 months
• Performance Bonuses Earn more based on your success
• Relocation Support We\'ll help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, you\'ll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care
• Experience in customer support (voice, email, or chat) is a big plus
• Tech-savvy or have troubleshooting experience? Even better!
• Excellent communication and multitasking skills
• Cool under pressure, with a positive attitude
• Fluent in French and English

Why Join Us?

Were not just offering a job—we\'re offering an adventure. Live and work in one of Europe\'s most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!