Customer Service - French speaking - 100% remote in Greece

Halvia Talent; Toulouse; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A customer service company is looking for a Customer Service Agent to ensure smooth customer experiences. This remote role involves chatting with customers and resolving queries. Key qualifications include fluency in English and problem-solving skills. The company offers relocation support to Greece and competitive monthly salary plus benefits, including health care and paid training.

Prestations

Relocation support (flights, accommodation)

Competitive salary + 2 extra salaries

Health care benefits

Full paid training

Professional growth opportunities

Free online Greek language courses

Qualifications

• Strong English skills – both written and spoken.
• Excellent eye for detail.
• Ability to stay calm and professional under pressure.

Responsabilités

• Chat with customers via phone, messages & email.
• Resolve queries related to orders and refunds.
• Provide empathetic customer service support.

Connaissances

Customer support experience

Problem-solving

Fluency in English

Description du poste

Overview

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

Responsibilities

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

Qualifications

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.