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Job summary
A leading recruitment agency in Le Havre is seeking an experienced Customer Service Representative to deliver exceptional service. The role requires proficiency in French and good English skills, previous experience in premium customer service, and strong interpersonal abilities. The company offers competitive salaries with relocation support to Greece, full training, health benefits, and professional growth opportunities in a great working environment.
Benefits
Qualifications
- Previous experience in customer service, ideally in a premium or luxury brand.
- Ability to handle sensitive cases.
- Familiarity with using technology to assist customers.
Responsibilities
- Deliver exceptional customer service.
- Perform troubleshooting.
- Analyze customer feedback efficiently.
- Collaborate with internal teams to resolve cases.
Skills
Education
Tools
We are EU Best Jobs — your trusted link to top job opportunities across Europe. Our mission is simple : to make it fast, safe, and easy for you to find rewarding work abroad. Whether you are looking for a fresh start or a step up, we connect you with employers who value your skills.
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call, collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction, whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
- Excellent French language skills .
- Very good English communication skills.
- Previous experience in customer service, ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelor’s degree preferred.
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.