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Jobs in Brest, France
French-Speaking Customer Expert Remote from Greece
EU Best Jobs
Metz
Remote
EUR 20,000 - 40,000
30+ days ago
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French-Speaking Customer Expert Remote from Greece
EU Best Jobs
Remote
EUR 20,000 - 40,000
Full time
30+ days ago
Job summary
A leading customer service company in Metz is seeking dedicated individuals to provide exceptional customer service, manage cases effectively, and support clients with a premium experience. Ideal candidates have strong French and English skills and prior experience in luxury brands. Competitive monthly salary and support for relocation to Greece are provided.
Benefits
Complete relocation support
Competitive monthly salary
Health care benefits
Full training
Professional growth opportunities
Free online Greek language courses
Qualifications
- Previous experience in customer service ideally in a premium or luxury brand.
- Ability to handle sensitive cases.
Responsibilities
- Deliver exceptional customer service.
- Perform troubleshooting.
- Collect and analyze customer feedback.
- Escalate cases when necessary and follow up.
- Manage customers and support them with a premium experience.
Skills
Excellent French language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Education
Bachelors degree preferred
Tools
CRM systems
Job description
What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What you will bring
- Excellent French language skills .
- Very good English communication skills.
- Previous experience in customer service ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelors degree preferred.
What we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
Key Skills
- Acting
- Anti Money Laundering
- Electrical Designing
- Marketing & Promotions
- Dsp
- Immigration
Employment Type: Full Time
Experience: years
Vacancy: 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.