Jobs in Bordeaux, Saudi Arabia

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Client: SolaX Power

Location: Bordeaux, France

Job Category: Other

EU work permit required: Yes

Job Reference: 298565305704959180832764

Job Views: 2

Posted: 31.05.2025

Expiry Date: 15.07.2025

About SolaX Power:

SolaX Power is a globally recognized manufacturer of solar inverters, hybrid systems, and battery storage solutions. In Europe, we are rapidly expanding and building a strong local technical and commercial support team to serve our growing customer base.

About this role:

We are looking for a Technical Support Engineer to join our growing team and support our operations in the French market. This full-time position is ideal for a qualified electrician with experience in the solar energy sector, particularly hybrid energy systems. You will play a key role in delivering outstanding support to our installers, end-customers, and distribution partners.

Key Responsibilities:

• Provide technical support via phone, email, and on-site visits for solar and hybrid systems.
• Act as the first point of contact for installers and end-customers in French, resolving technical issues efficiently and professionally.
• Support distribution partners with system troubleshooting and technical matters.
• Conduct technical training sessions in French for installers and distributors (both in-person and online).
• Collaborate closely with our internal product, sales, and support teams to ensure smooth operations and continuous improvement of our support processes.
• Stay up to date with the latest product developments, standards, and regulations relevant to the French solar market.

Requirements:

• Certified electrician with relevant professional credentials in France.
• Hands-on experience in the solar energy industry, especially with hybrid inverter systems and energy storage.
• Strong communication skills in French (native) and professional proficiency in English.
• Comfortable providing remote support and traveling to customer sites when needed.
• Experience with technical documentation, troubleshooting, and root cause analysis.