Support Coordinator Catalog

MANTU GROUP SA; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A technology consulting firm is seeking a professional to manage and deliver web/iOS applications. Key responsibilities include analysing requirements, troubleshooting issues, and collaborating with development teams. The ideal candidate should possess strong problem-solving and communication skills, alongside a Bachelor's or Master's degree. Fluency in English is required, while knowledge of French or other languages is a plus. This role promises a dynamic environment where you will be empowered to refine your technical and analytical skills.

Qualifications

• Hands-on experience in web/iOS application management and delivery.
• Experience in documenting business requirements and translating them into technical requirements.
• Strong understanding of web technologies.
• Fluency in English; knowledge of French or other languages is a plus.

Responsabilités

• Analyse business and technical requirements to assure quality of evolutions.
• Plan delivery, test and support the web application.
• Troubleshoot and resolve functional issues.
• Collaborate with the Development Team to diagnose and fix production issues.

Connaissances

Web/iOS application management

Problem-solving

Communication

Analytical skills

Agile environment

Formation

Bachelor’s or Master’s degree

Outils

Atlassian Suite (Confluence/Jira)

Planning and budget management

Description du poste

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible.

Here’s what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews: The average number of interviews is 3 – the number may vary depending on the level of seniority required for the position. During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem‑solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate’s shoes to ensure they have the best possible experience.

We look forward to meeting you!

Job description

KEY RESPONSIBILITIES

• Analyse business and technical requirements to assure quality of evolutions.
• Plan delivery, test and support the web application.
• Provide visibility to various management levels.
• Troubleshoot and resolve functional issues.
• Collaborate with the Development Team to diagnose and fix production issues.

REQUIRED SKILLS & QUALIFICATIONS

Technical Skills

• Hands‑on experience in web/iOS application management and delivery.
• Experience in documenting business requirements and translating them into technical requirements.
• Strong understanding of web technologies.

Tooling

• Planning and budget management.
• Atlassian Suite (Confluence/Jira).

Soft Skills

• Strong problem‑solving and analytical skills.
• Excellent communication and ability to work with multinational, cross‑functional teams.
• Proactive, self‑driven, and eager to explore new technologies.
• Comfortable working independently in an agile environment.

Education & Language

• Bachelor’s or Master’s degree.
• Fluency in English (French or other languages is a plus).