Start Your Career in Lisbon - French Customer Support Role

Cross Border Talents; Lyon; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An international customer service provider is seeking Customer Service Specialists to assist French-speaking customers on-site in sunny Lisbon. The ideal candidates must have C2-level French and B2-level English, alongside strong problem-solving and communication skills. Responsibilities include providing support via various channels and maintaining high service quality in a fast-paced environment. This position provides meal allowances, health insurance, and relocation support for new hires.

Prestations

Meal and transport allowances

Health insurance from day 1

Relocation support

Qualifications

• C2-level proficiency in French is required.
• B2-level proficiency in English is required.
• Valid EU ID, Residence Card, or Manifestação de Interesse is needed.

Responsabilités

• Provide customer support via phone, email, and chat.
• Troubleshoot and resolve customer issues effectively.
• Maintain high-quality service in a fast-paced environment.

Connaissances

Problem-solving skills

Communication skills

Description du poste

Support customers by day, explore Lisbon by night your Mediterranean life starts here!

Do you have C2-level French and B2-level English? We're looking for motivated and solution-focused Customer Service Specialists to join our international team on-site in Lisbon.

Youll assist French-speaking customers with professionalism and empathy all while living in one of Europes most vibrant cities.

What You'll Do

• Provide customer support via phone, email, and chat
• Troubleshoot and resolve customer issues effectively
• Maintain high-quality service in a fast-paced environment

Schedule

• Monday to Sunday
• 07:0023:00 (rotative shifts)
• 2 rotative days off per week
• 24/7 schedule may be introduced later

What We Offer

• Meal and transport allowances
• Health insurance from day 1 (free after 6 months)
• On-site position in central Lisbon

Relocation Support

• Flight cost reimbursement (conditions apply)
• Shared apartment option (bills included, discounted rent)
• Assistance during relocation and settling in

Requirements

• French C2 level
• English B2 level
• Valid EU ID, Residence Card, or Manifestação de Interesse
• Availability to work on-site
• Strong problem-solving and communication skills

Apply now and start your new chapter in sunny Lisbon!