Sotheby’s is the world’s premier destination for art and luxury, with a global marketplace supported by a technology platform and a network of specialists across 40 countries and 70 categories.
The Role
Reporting to the Head of Shipping and Buyer Experience, the Shipping Coordinator supports the sales process, ensures compliance with anti-money laundering regulations, and coordinates logistics for both pre- and post-sale activities. The role involves providing customer service, creating shipping quotes, and assisting with import and export of items. The shipping coordinator monitors European and international travel exhibitions, as well as lots traveling for expertise into France. The ideal candidate will work closely with various departments, shippers and other suppliers to ensure smooth operations, timely delivery, and compliance with Sotheby’s policies and international regulations.
Responsibilities
- Administrative management related to transport operations
- Administrative management of post-sale adjustments for temporary imports, temporary exports, releases for Mise en consommation customs warehousing and inventory accounting.
- This involves, in particular:
- Monitoring Parisian and international sales results and updating information relating to temporary admissions and temporary exports.
- Preparing and managing customs adjustments and gathering related evidence.
- Managing applications for export licenses and CITES permits in conjunction with carriers, customs, SMF, SLL and the DRIEE, as required by the business.
- Operational management of domestic and international transport files
- Ensure that works are imported/exported correctly in accordance with applicable laws and regulations.
- Respond and provide rapid resolution to enquiries and issues concerning pre- and post-sale shipments.
- Assist clients with any inquiries or account-related issues before, during, and after sales.
- Record and validate the quote in the internal system and provide accurate shipping quotes for buyers pre- and post-sale, considering international shipment and customs worldwide regulations.
- Collaborate with the specialist department to ensure complete information on import, export and travelling exhibition items.
- Liaise with shippers to request quotes and secure best price and shipment timing.
- For accepted quotations, contact service providers and issue instructions for packaging, collection, transport and security.
- Ensure smooth running of local and international transport; address carrier problems proactively and keep all parties informed.
- Communicate import customs specifics to internal/external clients when a travelling exhibition is planned.
- Respect delivery times for travelling exhibitions and lots slated for expertise and return to other Sotheby’s offices worldwide.
- Where possible, organise group shipments to improve efficiency and reduce costs for Sotheby’s and its clients.
- Coordinate with shipping vendors and internal specialist departments to troubleshoot and rectify shipping issues in a timely manner, ensuring the client remains informed.
- Manage re-imports of unsold goods outside the EU.
- Handle regularisation for Taxe forfaitaire or temporary admission with customs and vendors.
- Update the compta matiere database.
- Stay aware of changes to internal and external rules and regulations.
- Coordinate and execute pre-sale and post-sale shipping requests as needed to support the team.
- Validate proof of exports for tax refunds.
Ideal Experience & Competencies
- Minimum of 5 years of relevant experience.
- High level of initiative and strong understanding of international import/export procedures and licensing requirements.
- Strong management or leadership abilities with the capacity to motivate teams and engage with senior management.
- Excellent communication and interpersonal skills.
- Excellent organizational skills, with the ability to plan, prioritize and multitask.
- Decisive, flexible and innovative; comfortable working with complexity and ambiguity.
- Strong proficiency in EXCEL/POWERPOINT/WORD.
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Equal Employment Opportunity The Company is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, marital status, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by law.
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