(Senior) Customer Training Specialist - MedTech (m/f/d)

Michael Page; Strasbourg; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

A leading medical technology firm in Strasbourg is seeking a (Senior) Customer Training Specialist to empower medical professionals through high-precision surgical training. The role involves planning and delivering hands-on and virtual training sessions, collaborating with multidisciplinary teams, and refining training concepts. Ideal candidates have a degree in Health Sciences and experience in product training. Excellent communication and organizational skills are essential. Flexible work conditions and health-oriented benefits are offered.

Prestations

Health-oriented benefits

Professional development opportunities

Flexible work conditions

Collaborative team atmosphere

Qualifications

• University degree in Health Sciences, Clinical Sciences, or comparable qualification.
• Experience in product training and creation of training materials.
• Willingness to travel within Europe for training.

Responsabilités

• Plan and deliver training sessions for surgical teams.
• Evaluate and refine training concepts for quality education.
• Collaborate with training centers for educational programs.
• Conduct product demonstrations and provide follow-up support.
• Ensure compliance with regulatory standards in training activities.

Connaissances

Excellent communication skills

Organizational skills

Problem-solving abilities

Fluency in English

Ability to present complex technical content

Formation

University degree in Health Sciences

Experience in operating room environment

Description du poste

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(Senior) Customer Training Specialist - MedTech (m/f/d), Strasbourg

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3ed16a5e6012

Job Views:

4

Posted:

11.08.2025

Expiry Date:

25.09.2025

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Job Description:

• MedTech | Surgery | Training

Shaping the future of surgery - make a difference in the OR.

Our client is an international medical technology company, committed to shaping the future of healthcare. To strengthen the growing team in Europe, we are seeking passionate professionals who combine deep expertise with a strong drive for innovation.

In this impactful role, you will empower medical professionals by training them in high-precision surgical innovation. Working at the intersection of technology and medicine, you'll collaborate with multidisciplinary teams and diverse clinical departments to deliver hands-on training programs - and play a key role in continuously evolving training concepts that truly make a difference in the OR.

Description

• Plan, organize, and deliver hands-on and virtual training sessions for surgical teams and medical staff across specialties such as urology, gynecology, general and thoracic surgery
• Evaluate and refine the European training concept to ensure high-quality education
• Collaborate with external training centers and medical societies to develop state-of-the-art educational programs
• Conduct product demonstrations and support the sales team during customer engagements when needed
• Prepare, maintain, and update training materials in coordination with cross-functional teams to ensure content relevance
• Gather and analyze feedback to assess training effectiveness and identify areas for improvement
• Provide technical and clinical follow-up support to training participants in their daily use of the robotic system
• Contribute to internal projects related to training and develop standardized training protocols
• Train internal staff and distribution partners to ensure consistent technical knowledge across all stakeholders
• Coordinate training logistics, including scheduling, documentation, and resource management
• Ensure compliance with regulatory and quality standards in all training-related activities
• University degree in Health Sciences, Clinical Sciences, or comparable qualification; alternatively, extensive experience in the operating room environment
• Experience in product training as well as in the creation of training materials
• Excellent communication skills and confidence in working with various clinical professionals
• Ability to effectively present complex technical content
• Highly self-motivated with strong organizational and problem-solving skills
• Willingness to travel within Europe for training sessions and events
• Fluency in English (written and spoken) is required & additional European languages are an advantage
• A collaborative and open working culture with flat hierarchies and quick decision-making processes
• Flexible work conditions to support a healthy work-life balance
• A supportive team atmosphere focused on shared success
• Health-oriented benefits & numerous professional development opportunities