Restaurant Manager - (on board luxury river cruise ship)

Scenic Tours Europe AG; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading company in luxury river cruising is seeking a dedicated Restaurant Manager for onboard operations. The successful candidate will oversee the Food & Beverage department, ensuring high standards of service and guest satisfaction. This role requires leadership skills and experience in 4* or 5* settings, offering an exciting opportunity to be part of a multicultural team on a luxury cruise journey.

Qualifications

• Min. 2 years’ experience as restaurant manager.
• Proficient in spoken and written English.
• Experience in a 4* or 5* operations.

Responsabilités

• Ensure professional and courteous service within the Food & Beverage department.
• Conduct regular briefings and training for staff.
• Monitor and ensure cleanliness according to HACCP regulations.

Connaissances

Leadership

Organizational Skills

Multicultural Awareness

Stress Management

Communication Skills

Outils

MS Office

Description du poste

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Restaurant Manager - (on board luxury river cruise ship)

• Min. 2 years’ experience as restaurant manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Knowledge of inventory and revenues
• Strong leadership skills
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Outgoing personality
• Able to conduct trainings

Restaurant Manager
Requirements:

• Min. 2 years’ experience as restaurant manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Computer skills - MS Office
• Knowledge of inventory and revenues
• Strong leadership skills
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Outgoing personality
• Able to conduct trainings

Role and Responsibilities:

• Overall responsible for ensuring a professional and courteous service within the Food & Beverage department in accordance with company standards and procedures
• Be actively involved in the daily operations and assist station-service when required
• Keep up to date with the company standard operating procedures, particularly for the Food & Beverage department, and ensure its implementation
• Distribute information within the team as well as to other departments
• Prepare the duty schedules in accordance with relevant labor legislation
• Ensure a good knowledge of the vessel’s itinerary, docking locations and shore excursions within the service team
• Take an active role in creating a positive working environment between all departments and encourage open and respectful communication
• Conduct regular briefings and meetings, ensuring a smooth information flow and participate in department meetings conducted by the hotel manager
• Conduct frequent training sessions for the Food & Beverage department
• Ensure a proper introduction of new joining crewmembers to the team
• Evaluate the restaurant team, the bar team, and the butlers, providing feedback to crewmembers, including performance-enhancing action plans when necessary
• Monitor and ensure necessary disciplinary actions are taken and administered according to company standards
• Support and encourage talented crewmembers by suggesting career steps, following HR operation standards
• Maintain a good knowledge of Food & Beverage menus
• Strive to reach cost, revenue and rating targets, implementing necessary improvements or actions if needed
• Review cruise questionnaires and address any issues within the Food & Beverage department, including taking appropriate actions if needed
• Be aware of guest's specific needs and dietary requirements and recommend suitable alternatives
• Perform presentations to guests e.g. menu presentations
• Responsible for ensuring and maintaining cleanliness front and back of the house according to HACCP regulations, including monitoring the compliance with legal requirements
• Observe slow running stock items and expiration control of products
• Responsible for monthly inventories, purchase orders, including equipment items and delivery controls
• Follow up on pending maintenance/stock requests
• Ensure proper storage use
• Ensure correct handling of all equipment and machinery
• Prepare and monitor the department's vacation planning in accordance with the ships’ general vacation plan
• Duly report any potential safety hazards

Side Tasks:

• Assist other departments as per supervisor's instructions
• Perform other duties as assigned, e.g. luggage service, loading, and garbage off-loading
• Participate in all safety drills and ensure solid knowledge of designated safety role

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