People & Knowledge

Alan; Angers; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading health partner company in Angers is looking for a knowledgeable individual to manage their Knowledge Management strategy and support People Ops tasks. The ideal candidate will have strong experience in knowledge management and excellent communication skills. This role allows flexibility and offers various benefits including health insurance, flexible vacation, and personal growth opportunities.

Prestations

Flexible Office

All the tools you need

Flexible vacation policy

Country-specific commuter benefits

Personal growth through coaching

Learning & Training opportunities

Fair rewards

Delightful healthcare insurance

Extended parental leave

Qualifications

• An appetite for knowledge management and People topics.
• Professional fluency in English (spoken and written).
• Efficient project management and problem-solving skills.

Responsabilités

• Reshape the knowledge management strategy.
• Liaise with community leads for documentation.
• Support Alaners with People enquiries.

Connaissances

Knowledge management

AI and automation

Operational tasks

Project management

Problem-solving

Strong communication

Outils

Notion

GitHub

Slack

Google Drive

Description du poste

Overview

Who we are and what we do: Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one system. We connect private, public, and direct-to-consumer care to create a member-centric healthcare experience. We partner with 32,000+ companies, serving more than 700K members, and have reached €500M+ in ARR. Our team of about 600 people operates across France, Spain, Belgium, and Canada.

We aim to make prevention the new norm of care and help people live in good health to 100 while helping employers transform health benefits from a cost centre into their most valuable investment.

At Alan, we value a culture built on mission-driven growth, transparency, and distributed ownership. We hire the best people and give them the platform to succeed, with a focus on knowledge sharing, data-driven decision making, and bold thinking.

Role overview

The role is designed with 70% of the time spent on Knowledge Management and 30% on People Ops topics, supporting Alaners with their daily People questions. This split is expected to evolve over time as knowledge management gradually takes up less bandwidth and more time for other projects. Below is an overview of the role's key missions.

Knowledge Management (70%)

• Reshape the knowledge management strategy in alignment with our distributed ownership model, balancing creativity and scrappiness with Alan's fast pace and evolving environment.
• Liaise with community leads and/or documentation referents in communities.
• Enhance our use of AI for knowledge sharing.
• Drive continuous improvement through process enhancements, tool optimization, and expertise development.
• Own the documentation tool (Notion), including renewal, negotiation, and feedback.
• As a second step, improve Alan's use of other knowledge tools such as Github, Slack and GDrive.

People Ops and Growth (30%)

• Support Alaners as the first point of contact for People enquiries.
• Possible evolutions could include: contributing to People Growth topics, taking ownership of internal communication, and managing individual situations.

What you are looking for

You may be a great fit for this role if you have:

• An appetite for knowledge management and People topics.
• An appetite for AI, automation and process improvement.
• A taste for operational tasks combined with scrappiness and outside-of-the-box thinking.
• Strong communication skills and the ability to convey convictions constructively.
• A love of challenges and the energy to give your all.
• Efficient project management and problem-solving skills.

Language requirements

• Professional fluency in English (spoken and written).

Level range

• For this role we are targeting to hire in the B0-C1 range on our level grid.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend high-quality time with co-workers.

• Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship.
• All the tools you need. Top-of-the-line equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Transport. Country-specific commuter benefits.
• Personal growth through coaching: Every Alaner is paired with a dedicated coach from day one to maximize impact and navigate Alan's values. Learn more about our coaching culture.
• Learning & Training opportunities: Flexible Training policy with budget for books and to attend conferences when possible.
• Fair rewards: Generous equity packages complement your base salary.
• Delightful healthcare insurance: Comprehensive health insurance - 100% of the contribution covered for you and your family.
• Parental leave: Extended parental leave for all new parents.

Important note: We hire people, not roles. If you're excited about this opportunity but don't check every box, we’d love to hear from you. Everyone, regardless of background, should feel free to apply as it can bring learnings or success.

If you identify as a woman: Women often apply only when meeting 100% of requirements; this is just a guide, not a checklist. We look forward to receiving your application!

For more information, check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages.