Office Assistant

Merry Maids Limited Partnership; Plainville; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Join a dynamic team at an award-winning company that values flexibility and work-life balance. As a team member, you'll engage in various tasks from data entry to customer service, contributing to a positive environment for both clients and colleagues. With opportunities for advancement, you can shape your career path from team member to leadership roles. Enjoy competitive pay, paid training, and the chance to make a real difference in clients' lives by providing exceptional cleaning services. If you're ready to embark on a rewarding journey, this is the place for you!

Prestations

Flexible work schedule

Paid training

Use of company car or paid mileage

Weekly pay

Qualifications

• 2 years of customer service experience required.
• Strong communication and organizational skills are essential.

Responsabilités

• Completes daily close out process and updates customer information.
• Assists with new hire paperwork and training.
• Provides excellent customer service and confirms appointments.

Connaissances

Personal time management

Organizational skills

Verbal communication

Written communication

Adaptability

Formation

High school diploma or GED

Description du poste

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provides team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training.

Responsibilities:

• Completes daily close out process in the system inputting data for time spent at customers' homes, mileage, updates customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
• Creates and updates schedules with new customer information and provides team members with daily appointments/routes.
• Performs sales bids over the phone and generates ancillary revenue through additional services such as refrigerator, ovens, window cleanings, and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Assists HR compliance of the branch to include associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and provides excellent customer service.
• Confirms customer appointments.
• Prepares laundry for the following day.
• May occasionally function as a team member or solo cleaner as needed.

Education and Experience Requirements

• High school diploma/general education degree (GED) plus 2 years of customer service required.

Knowledge, Skills and Abilities

• Personal time management and organizational skills.
• Verbal and written communication skills.
• Dependable and adaptable to operate within a fast-paced work environment.
• Ability to drive to customer homes as needed.
• Ability to differentiate between variously colored cleaning products by identifying the color or product name.
• Ability to define specific uses of cleaning products.
• Ability to read and understand cleaning instructions indicated on customized service reports.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation: $15.00 - $17.00 per hour.

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!

As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals– including becoming a team captain, trainer, quality assurance supervisor or manager.

We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.

Ready to create brighter days for you and our customers?

Apply today!

This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Apply with Indeed

First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from Merry Maids of Rockland/Farmington/Manchester/Stoneham/Hanover.

Get directions to this location on Google Maps.

In addition to a flexible work schedule, being a Merry Maids team member has many benefits:

* Varies by location.

Weekly pay*

Paid training

Use of company car or paid mileage for personal vehicle*