Head of Operations - France

SOHO Group; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading global coffee brand is seeking a Head of Operations in Paris to manage business growth and operational excellence. The ideal candidate will drive strategy implementation, oversee store operations, and ensure compliance with quality standards. This role requires proven experience in operational management and comprehensive knowledge of the French market. Competitive compensation and benefits are offered.

Prestations

Opportunity to lead the development of a global brand

Dynamic and challenging environment

Competitive compensation and benefits

Qualifications

• Proven experience in operational management, supply chain, and expansion, preferably in the coffee industry.
• Strong background in logistics and HR oversight.
• Deep knowledge of the French market and its regulations.

Responsabilités

• Implement and execute Arabica’s strategy in France.
• Oversee daily store operations ensuring efficiency and profitability.
• Control budgets and optimize costs without compromising customer experience.
• Supervise inventory and vendor relationships for a streamlined supply chain.
• Recruit, train, and develop high-performing teams.
• Define and implement KPIs to track operational efficiency.

Connaissances

Operational management

Supply chain management

Leadership

Financial management

Fluency in French and English

Description du poste

Job Description

The Head of Operations will be responsible for the comprehensive management of Arabica in France, ensuring sustainable business growth, operational excellence, and strong brand positioning in the market. Acting as a Head of Operations, they will lead the team, optimize processes, and ensure compliance with quality standards and brand experience. This role will also oversee logistics and supply chain management, human resources, and the establishment of key performance indicators (KPIs) to drive efficiency and profitability.

Key Responsibilities

• Strategic Management : Implement and execute Arabica’s strategy in France, aligned with the brand’s global objectives.
• Operations & Expansion : Oversee daily store operations, ensuring efficiency, quality, and profitability.
• Financial Management : Control budgets, P&L, and optimize costs without compromising the customer experience.
• Supply Chain & Logistics : Supervise inventory, procurement, and vendor relationships to maintain an optimized supply chain.
• Human Resources & Team Leadership : Recruit, train, and develop high-performing teams, fostering an organizational culture aligned with Arabica’s values.
• Performance Management : Define and implement KPIs to track and enhance operational efficiency and business growth.
• Stakeholder Relations : Coordinate with suppliers, partners, and franchisees to ensure smooth and effective operations.
• Regulatory Compliance : Ensure that all operations adhere to local regulations and internal quality and safety standards.

Requirements

• Proven experience in operational management, supply chain, and expansion, preferably in the coffee industry, F&B, or franchise business model.
• Strong background in logistics and HR oversight.
• Deep knowledge of the French market and its regulations.
• Strong leadership, negotiation, and financial management skills.
• Analytical mindset with the ability to define and track KPIs for operational success.
• Fluency in French and English.

What We Offer

• Opportunity to lead the development of a global brand in the French market.
• A dynamic and challenging environment with growth opportunities.
• Competitive compensation and benefits aligned with the role.