French-Speaking Customer Service in Lisbon (with relocation)

Velenosi & Meredith Consulting; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A customer service consulting firm is seeking a French-Speaking Customer Service Representative for relocation to Lisbon. This role involves handling customer interactions, providing expert guidance, and ensuring high satisfaction. Candidates must be fluent in French and proficient in English, with strong communication and problem-solving skills. Relocation and apartment assistance, along with health insurance from Day 1, are provided.

Prestations

Relocation Assistance

Apartment Assistance

Health Insurance from Day 1

Qualifications

• Fluency in French and English required.
• Strong communication and problem-solving skills.
• Customer-focused with a proactive attitude.

Responsabilités

• Handle inbound and outbound customer interactions via phone and digital channels.
• Provide expert guidance on products and services.
• Ensure First Contact Resolution and customer satisfaction.
• Create sales and retention opportunities through personalized engagement.

Connaissances

Fluent in French (C1/C2)

Communication skills

Problem-solving skills

Customer-focused attitude

Proactive attitude

Description du poste

French-Speaking Customer Service in Lisbon (with relocation)

Job Openings French-Speaking Customer Service in Lisbon (with relocation)

About the job

Are you a French speaker with a talent for communication? This is your chance to become a Customer Service Representative for a prestigious brand, helping customers with top-tier support and personalized solutions!

Whats in it for you?

Relocation Assistance: We help you settle in!

Apartment Assistance: Your comfort, our priority!

Health Insurance: from Day 1 Because your well-being matters!

Schedule: 40h per week | 8h per day | Monday to Saturday, 07:00 - 18:00

Trial Period: 1 month | Training Period: 22 working days

Your Mission:

• Handle inbound & outbound customer interactions via phone and digital channels
• Provide expert guidance on products, services, and sustainability efforts
• Ensure First Contact Resolution and top-notch customer satisfaction
• Create sales & retention opportunities through personalized engagement

Who are we looking for?

Fluent in French (C1/C2) + English B1

Strong communication & problem-solving skills

Customer-focused with a positive, proactive attitude

Ready to start your journey with us? Apply now and bring your passion for coffee to life!