French Customer Advisor Remote with Growth & Perks

Foundever; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global leader in customer experience is seeking a Customer Service Specialist in Île-de-France, Cergy. The role involves responding to customer enquiries, maintaining technical knowledge of products, and adapting to a dynamic environment. Candidates should be fluent in French with an intermediate level of English and possess prior customer service experience. The company offers competitive wages, training, and opportunities for growth in a multicultural setting.

Prestations

Competitive wages

Paid training

Monthly bonuses

Continuous development opportunities

Multicultural environment

Qualifications

• Fluent in French and intermediate in English.
• Ability to adapt to a changing environment.
• Experience in customer service preferred.

Responsabilités

• Respond to customer enquiries within given timescales.
• Develop knowledge of client’s products and services.
• Accurately log all calls following procedures.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Previous experience in Customer Service

Excellent self-organizing skills

Ability to work under pressure

Knowledge of Microsoft Office Pack

Formation

EU citizenship or valid work permit

Description du poste

A global leader in customer experience is seeking a Customer Service Specialist in Île-de-France, Cergy. The role involves responding to customer enquiries, maintaining technical knowledge of products, and adapting to a dynamic environment. Candidates should be fluent in French with an intermediate level of English and possess prior customer service experience. The company offers competitive wages, training, and opportunities for growth in a multicultural setting.