Employee Experience Product Manager - IT Assets & Apps

AccorCorpo; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global hospitality leader seeks a Product Manager for Accor Tech & Digital to enhance the employee experience through optimal hardware/software management. The role includes automating processes and ensuring compliance across multiple regions. Candidates should have at least 5 years of related experience and a user-centric mindset to drive service excellence. This position offers remote work possibilities and extensive training programs to support personal and professional growth.

Prestations

Flexible work options

Training and career development offerings

Employee social committee supporting cultural and sports activities

Health insurance plan funded at 50%

Meal vouchers

Sustainable mobility package

Qualifications

• Minimum 5 years of experience in Customer Care and/or Product and/or Procurement.
• Demonstrated success in implementing processes within multi-site or international environments.
• Fluency in English required, additional languages beneficial.

Responsabilités

• Drive employee experience through optimal hardware and software provisioning.
• Automate ticket creation and analyze recurring issues.
• Define and maintain product vision for employee hardware/software experience.

Connaissances

User-centric mindset with focus on service excellence

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Assertiveness and influence

Description du poste

A global hospitality leader seeks a Product Manager for Accor Tech & Digital to enhance the employee experience through optimal hardware/software management. The role includes automating processes and ensuring compliance across multiple regions. Candidates should have at least 5 years of related experience and a user-centric mindset to drive service excellence. This position offers remote work possibilities and extensive training programs to support personal and professional growth.