Community Manager for Supercell - Turkish speaker

TP Infinity; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider in Paris is seeking a Customer Expert to manage inquiries and deliver exceptional service. The ideal candidate will possess strong English skills, empathy, and a proactive attitude. This role offers long-term employment and unique benefits, fostering a positive workplace culture committed to diversity and inclusion.

Prestations

Long-term contract

Employee fund

Volunteer programs

Career plan

Life insurance coverage

Qualifications

• 90% and above English level proficiency.
• Positive attitude towards helping others and problem-solving.
• Proactive, responsible, empathetic, and good listener.

Responsabilités

• Engage every customer with a friendly approach.
• Promote the client's products and services.
• Handle sensitive customer data confidentially.

Connaissances

Fluency in English

Empathy

Responsiveness

Description du poste

Overview

You're the player we're missing on this TOP Team! We're looking for a Customer Expert. You will manage and respond to customer inquiries via different channels, providing exceptional customer service by being a good listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.

Responsibilities

• Keep every customer engaged with a direct and friendly touch.
• Boost the client\'s business by showcasing their products and services.
• Handle sensitive customer data with utmost care and confidentiality.

Qualifications

• Has a 90% and up English level.
• Enjoys helping others and solving situations with a positive attitude.
• Is proactive, responsible, empathetic, and a good listener.

Benefits

• Long-term contract.
• Employee fund.
• Volunteer programs.
• Career plan.
• Life insurance coverage.

What Sets Us Apart

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!