Project Manager-Jobs in Spanien

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Artificial Intelligence Project Manager, Madrid

Client : Concentric Recruitment

Location : Madrid, Spain

Job Category : Other

EU work permit required : Yes

Job Reference : 98471612414060134432460

Job Views : 2

Posted : 31.03.2025

Expiry Date : 15.05.2025

Job Description : Role :

Sector : Insurance

Job Type : Full Time

Location : Hybrid in Madrid

• Lead the definition and execution of the company's AI strategy, ensuring alignment with business objectives.
• Identify opportunities to apply generative AI in key processes, optimizing efficiency and reducing costs.
• Drive task automation and contact center optimization through AI solutions.
• Collaborate with internal teams and external providers to integrate AI solutions across different areas of the company.
• Evaluate the impact of AI implementations and propose continuous improvements.

• Define and develop AI strategies, ensuring their integration with business processes.
• Identify and execute generative AI projects, such as task automation, invoice processing, and call quality analysis.
• Optimize contact center performance using AI models for policyholder identification and validation.
• Manage the implementation of AI solutions in the cloud (Azure, AWS), coordinating their integration with existing infrastructure.
• Coordinate and oversee internal and external teams, ensuring successful project execution.
• Work cross-functionally with various departments to ensure AI adoption.
• Track and evaluate solutions, ensuring impact and proposing improvements.

Education and Technical Knowledge :

• Bachelor’s degree in engineering, Mathematics, Computer Science, or related fields.
• Additional AI training (Master’s, certifications) is a plus.
• Knowledge of generative AI, NLP, and machine learning.
• Experience with generative AI models (ChatGPT, LLMs, etc.).
• Proficiency in data analysis tools (Python, R, SQL).
• Experience with cloud solutions (Azure, AWS).
• Familiarity with contact center automation platforms (e.g., Genesys).
• Understanding of agile methodologies and project management tools (Jira, DevOps).
• Fluent Spanish.

Required Experience :

• Experience in consulting or client environments implementing AI in business processes.
• Experience in developing, configuring, and deploying AI models.
• Management of automation and optimization projects through AI.
• Implementation of chatbots, virtual assistants, or AI automation solutions for contact centers.
• Experience working with multidisciplinary teams and external providers.

If interested and qualified, please contact me directly.

Concentric Recruitment is a boutique recruitment firm with clients across Europe.

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