Logistic jobs in Spain
Técnico/a Atención al Cliente (Logística)
Jordan Martorell S.L.
Account Executive - SAP Academy for Customer Success - Spain (Hybrid)
SAP Belgium NV/SA
Madrid - Formacion Y Soporte Notarias
Distribuciones Notariales SL
Connect with headhunters to apply for similar jobsSolution Advisor Associate - SAP Academy for Customer Success - Spain (Hybrid)
SAP SE
Logistics Service Coordinator
Job summary
A logistics company is seeking a coordinator to manage customer orders and logistics operations. The ideal candidate will have 2-3 years of relevant experience, a degree in logistics is preferred, and must possess good communication skills in English. This role involves direct contact with customers and managing various logistics tasks to ensure service quality.
Qualifications
- 2-3 years of experience in logistics and forwarding.
- Professional degree in logistics is preferred.
- Minimum B2 level communication skills in English.
Responsibilities
- Coordinate customer orders based on requirements.
- Process agent messages and communicate with partners.
- Manage anomalies and propose corrective actions.
- Maintain contact with warehouse and subcontractors.
Skills
Education
Tools
This role coordinates and executes the customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.
- Contact with the dedicated customer for instructions / reminder
- Processing of agent and early warning messages(network contact)
- Communicate information to customers and partners in parallel
- Handling of anomalies / disputes
- Proposal for corrective and preventive measures
- Contact with the warehouse and other subcontractors
- Duty to inform and advise the customer on the formalities of international movement of goods
- Duty to communicate the information of the files in charge to his hierarchical manager
- Monitoring the quality of service center services.
- Create SOP’s when require to support the offshoring process.
- Trouble shooting to proactively find suitable solutions in time and manner to the customer.
- 2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics
- Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
- Computer literacy with Microsoft Software applications and /or other market leading software applications.
- Good communication skills in English (B2 level mínimum)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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