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Remote Chinese-Speaking Support Agent with Growth
Job summary
A customer support company is looking for a Customer Support Agent fluent in Chinese and English to join their remote team. Responsibilities include delivering exceptional customer support via email and live chat, identifying client needs, and collaborating with team members. The ideal candidate will have strong communication skills and experience in customer support. The company offers up to 50% monthly bonuses, vacation days, and language classes, creating a supportive environment for career growth.
Benefits
Qualifications
- Fluency in both written and spoken Chinese and English required.
- Previous experience in customer support preferred.
- Strong communication and negotiation skills.
Responsibilities
- Deliver exceptional support to customers via email and live chat in Chinese.
- Process inquiries with attention to detail.
- Identify clients' needs and suggest solutions.
- Collaborate with the team to enhance processes.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.