Remote Chinese-Speaking Support Agent with Growth

WeDoSupport; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A customer support company is looking for a Customer Support Agent fluent in Chinese and English to join their remote team. Responsibilities include delivering exceptional customer support via email and live chat, identifying client needs, and collaborating with team members. The ideal candidate will have strong communication skills and experience in customer support. The company offers up to 50% monthly bonuses, vacation days, and language classes, creating a supportive environment for career growth.

Servicios

Up to 50% monthly bonuses

24 days of vacation per year

6 days of paid sick leave

Language classes (partially paid)

Birthday, wedding, and newborn gifts

Career growth opportunities

Formación

• Fluency in both written and spoken Chinese and English required.
• Previous experience in customer support preferred.
• Strong communication and negotiation skills.

Responsabilidades

• Deliver exceptional support to customers via email and live chat in Chinese.
• Process inquiries with attention to detail.
• Identify clients' needs and suggest solutions.
• Collaborate with the team to enhance processes.

Conocimientos

Fluent in Chinese

Fluent in English

Excellent communication skills

Customer support experience

Attention to detail

Proactive attitude

Descripción del empleo

A customer support company is looking for a Customer Support Agent fluent in Chinese and English to join their remote team. Responsibilities include delivering exceptional customer support via email and live chat, identifying client needs, and collaborating with team members. The ideal candidate will have strong communication skills and experience in customer support. The company offers up to 50% monthly bonuses, vacation days, and language classes, creating a supportive environment for career growth.