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Growara
Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)
Job summary
An international tech consulting firm is seeking a Tech Support Agent for cloud-based solutions based in Spain. The role is fully remote and requires fluency in either Italian, Polish, Czech, Hungarian, or Spanish plus C1-C2 level English. Candidates should have previous tech support experience. The firm offers a competitive salary, performance-based bonuses, and opportunities for career growth.
Benefits
Qualifications
- You must already reside in Spain.
- Experience in tech support, Cloud Solutions, or similar is required.
- Fluency in one of the listed languages and English C1-C2 is necessary.
Responsibilities
- Provide first-level technical support to B2B or B2C clients.
- Troubleshoot technical issues and guide users.
- Collaborate with engineering and product teams for improvements.
- Create and improve internal documentation and FAQs.
Skills
Job Openings Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)
We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.
- Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
- Work model: 100% remote (you must already reside in Spain)
- Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
- Schedule: Monday to Friday (no night shifts)
- Training: Fully paid
Your Responsibilities:
- Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
- Troubleshoot technical issues and guide users through solutions via chat, email or phone
- Collaborate with engineering and product teams for escalations and improvements
- Create and improve internal documentation and client-facing FAQs
What We Offer:
- Competitive salary with performance-based bonuses
- Career development within international tech companies
- Access to technical certifications and continuous learning
Who Were Looking For:
- You are already living in Spain
- You speak one of the listed languages natively and have C1-C2 level English
- You have prior experience in tech support, Cloud Solutions or similar
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.