Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Velenosi & Meredith Consulting; Valencia; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An international tech consulting firm is seeking a Tech Support Agent for cloud-based solutions based in Spain. The role is fully remote and requires fluency in either Italian, Polish, Czech, Hungarian, or Spanish plus C1-C2 level English. Candidates should have previous tech support experience. The firm offers a competitive salary, performance-based bonuses, and opportunities for career growth.

Servicios

Competitive salary with performance-based bonuses

Career development within international tech companies

Access to technical certifications and continuous learning

Formación

• You must already reside in Spain.
• Experience in tech support, Cloud Solutions, or similar is required.
• Fluency in one of the listed languages and English C1-C2 is necessary.

Responsabilidades

• Provide first-level technical support to B2B or B2C clients.
• Troubleshoot technical issues and guide users.
• Collaborate with engineering and product teams for improvements.
• Create and improve internal documentation and FAQs.

Conocimientos

Fluent in Italian, Polish, Czech, Hungarian or Spanish

C1-C2 level English

Prior experience in tech support

Descripción del empleo

Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Job Openings Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

About the job Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.

• Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
• Work model: 100% remote (you must already reside in Spain)
• Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
• Schedule: Monday to Friday (no night shifts)
• Training: Fully paid

Your Responsibilities:

• Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
• Troubleshoot technical issues and guide users through solutions via chat, email or phone
• Collaborate with engineering and product teams for escalations and improvements
• Create and improve internal documentation and client-facing FAQs

What We Offer:

• Competitive salary with performance-based bonuses
• Career development within international tech companies
• Access to technical certifications and continuous learning

Who Were Looking For:

• You are already living in Spain
• You speak one of the listed languages natively and have C1-C2 level English
• You have prior experience in tech support, Cloud Solutions or similar