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Job summary
A leading international mobility service provider in Madrid is seeking dedicated Customer Service Agents to join their team remotely. Candidates must speak fluent German and very good English, with a keen desire to provide excellent service. The role involves responding to customer inquiries, managing complaints, and gathering feedback to enhance service quality. Join a dynamic team that values professional growth through engaging team-building activities and career advancement opportunities.
Benefits
Qualifications
- Previous experience in customer service roles is preferred.
- Ability to handle complaints effectively.
- Willingness to work shifts including nights and weekends.
Responsibilities
- Respond to customer enquiries via email and telephone.
- Handle complaints and feedback from customers.
- Support the success of the company with suggestions for improvement.
Skills
Are you looking for an exciting challenge in customer service Then youve come to the right place! We are currently looking for dedicated and communicative agents (m / f / d) for our Customer Service Team for SIXT Share in Spain! If you want to create an unforgettable experience for every customer then you are welcome to join us on this journey into the future of mobility. We look forward to receiving your application!
YOUR ROLE
- You will respond to all incoming customer enquiries before during and after booking by email and telephone
- You will handle complaints
- You will collect feedback from our customers thereby supporting the success of SIXT and contributing your suggestions for improvement
- You are willing to work shifts nights and weekends
YOUR SKILLS
WHAT WE OFFER
Apply now and become part of an international forward-thinking team thats redefining premium mobility every day. Were excited to meet you!
Additional Information :
About us :
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work : Employment Type :
Full-time
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Department / Functional Area : Customer Service
Experience : years
Vacancy : 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.