Jobs in Mallorca, Spain

The role is ideal for a confident and enthusiastic individual who is looking to develop their knowledge of Medical Information. They willassistin the growth of a medical information department in the service provider industry. Knowledge of pharmacovigilance is also an advantage.

• Responsible for handling medical information enquiries in English and Finnish
• Responsible for pharmacovigilance activities such as initial intake of adverse events
• To provide approved responses to medical enquiries from external customers including healthcare professionals and patients as well as assisting the pharmaceutical clients internal departments with queries where required. This includes acting as a call handling agent as part of the Medical Information dedicated call center;
• To prepare responses to enquiries based on research in the literature and collaboration with physicians both internally and with pharmaceutical client internal departments if applicable;
• To participate in the out-of-hours provision of medical information for clients who have contracted a 24 / 7 enquiry handling service

• An undergraduate degree in life sciences or equivalent advanced degree with experience.
• Customer service experience is an advantage
• Fluency in both English and Finnish
• Advanced knowledge of MS Word and Excel
• Excellent attention to detail and organizational skills
• Independent problem solving and decision-making skills
• Process oriented and critical thinking
• Responsible approach to work duties

We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us.

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly supportive working environment
• Opportunity to work with colleagues based all over the world with English as the companylanguage

• Quality
• Integrity & Trust
• Drive & Passion
• Agility & Responsiveness
• Belonging
• Collaborative Partnerships

Come and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application.

Remote Work : Yes

Employment Type : Full-time

Anti Money Laundering,Disaster Recovery,Hospital,AS 400,Arbitration Law

Experience : years

Vacancy : 1