(Snr) Medical Information Associate- Finnish language

Ergomed; Madrid; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading medical information provider in Spain is seeking a Medical Information Specialist. This role involves handling enquiries in English and Finnish, providing pharmacovigilance support, and working in a collaborative environment. Candidates should have a degree in life sciences and strong customer service skills, with a commitment to quality and integrity. The position offers opportunities for training and career development.

Servicios

Training and career development opportunities

Friendly supportive working environment

Opportunity to work with colleagues globally

Formación

• An undergraduate degree in life sciences or equivalent advanced degree with experience.
• Customer service experience is an advantage.
• Fluency in both English and Finnish is required.
• Advanced knowledge of MS Word and Excel needed.
• Excellent attention to detail and organizational skills.
• Independent problem-solving and decision-making skills are essential.
• Process-oriented and critical thinking are musts.
• Responsible approach to work duties.

Responsabilidades

• Handle medical information enquiries in English and Finnish.
• Responsible for pharmacovigilance activities.
• Provide approved responses to medical enquiries.
• Prepare responses based on research and collaboration.
• Participate in the out-of-hours provision of medical information.

Conocimientos

Fluency in English

Fluency in Finnish

Customer service experience

Attention to detail

Organizational skills

Educación

Undergraduate degree in life sciences or equivalent

Herramientas

MS Word

Excel

Descripción del empleo

The role is ideal for a confident and enthusiastic individual who is looking to develop their knowledge of Medical Information. They willassistin the growth of a medical information department in the service provider industry. Knowledge of pharmacovigilance is also an advantage.

• Responsible for handling medical information enquiries in English and Finnish
• Responsible for pharmacovigilance activities such as initial intake of adverse events
• To provide approved responses to medical enquiries from external customers including healthcare professionals and patients as well as assisting the pharmaceutical clients internal departments with queries where required. This includes acting as a call handling agent as part of the Medical Information dedicated call center;
• To prepare responses to enquiries based on research in the literature and collaboration with physicians both internally and with pharmaceutical client internal departments if applicable;
• To participate in the out-of-hours provision of medical information for clients who have contracted a 24 / 7 enquiry handling service

Qualifications

• An undergraduate degree in life sciences or equivalent advanced degree with experience.
• Customer service experience is an advantage
• Fluency in both English and Finnish
• Advanced knowledge of MS Word and Excel
• Excellent attention to detail and organizational skills
• Independent problem solving and decision-making skills
• Process oriented and critical thinking
• Responsible approach to work duties

Additional Information

Why PrimeVigilance

We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly supportive working environment
• Opportunity to work with colleagues based all over the world with English as the companylanguage

Core Values

• Quality
• Integrity & Trust
• Drive & Passion
• Agility & Responsiveness
• Belonging
• Collaborative Partnerships

Come and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Anti Money Laundering,Disaster Recovery,Hospital,AS 400,Arbitration Law

Experience : years

Vacancy : 1