TechOps Specialist

Gamdom; Madrid; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading online gaming platform in Madrid seeks a proactive TechOps Specialist. You will ensure smooth technical operations, manage internal security, and bridge communication across teams. This remote role offers flexibility, 30 days paid time off, and an innovative work environment where you can develop your expertise.

Servicios

Flexible schedule

30 days of paid time off

Equipment allowance

Work with cutting-edge technologies

Responsabilidades

• Investigate, assess, and report technical issues raised by Customer Support and other departments.
• Handle the company’s internal accesses and security, including Email 2FA and Tailscale VPN.
• Assist with various operational tasks like QA support for post-release activities.

Conocimientos

Strong analytical skills

Attention to detail

Collaboration

Adaptability

Herramientas

Jira

Confluence

Intercom

Descripción del empleo

Gamdom is home to thousands of betting options for both sports and casino players to wager on. Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy unique bonuses and earn massive rewards simultaneously. Discover all the rewarding features Gamdom can offer you below.

We are seeking a proactive and detail-oriented TechOps Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring smooth technical operations, effective communication between teams, and maintaining the security of our internal systems.

Key Responsibilities

• Issue Investigation and Reporting: Investigate, assess, and report technical issues raised by Customer Support and other departments to the development teams.
• Internal Access and Security Management: Handle the company’s internal accesses and security, including managing Email 2FA, Tailscale VPN, and password systems.
• Ad-Hoc Support: Assist with a variety of operational tasks such as QA support for post-release activities, domain whitelisting, and promotion abuse detection.

Qualifications

• Strong analytical skills and attention to detail.
• Experience with technical tools and operational systems; familiarity with platforms like Jira, Confluence, or Intercom is a plus.
• Ability to work collaboratively and bridge gaps between departments.
• Adaptability and a proactive approach to handling diverse tasks.

What We Offer

A fast-paced, innovative environment where your contributions have a tangible impact.

Exposure to diverse technical systems and opportunities to develop your expertise.

A supportive team culture that values your skills and encourages professional growth.

Why Join Gamdom?

• Fully remote, work from anywhere in the world.
• Flexible schedule.
• 30 days of paid time off.
• Equipment allowance.
• Opportunity to work with cutting‑edge technologies and a passionate, fast‑growing team.