Jobs in Getafe, Spain
Spanish-Speaking Customer Experts Jobs - Remote Inside Greece
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Spanish-Speaking Customer Experts Jobs - Remote Inside Greece
Job summary
A recruitment agency is looking for a Customer Expert to work remotely in Greece. The role involves communicating with customers, maintaining satisfaction, and tracking cases. Candidates must be fluent in Spanish and possess good English communication skills. The company offers relocation support, competitive salary, bonuses, health benefits, and professional development opportunities.
Benefits
Qualifications
- Fluency in Spanish is essential for customer interactions.
- Very good communication skills in English at B2 level.
- Exceptional problem-solving and soft skills are required.
Responsibilities
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure timely closure.
- Maintain high customer satisfaction for a major brand.
Skills
Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Spanish
- Very good communication skills in English B2 level
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.