Bilingual Customer Expert (Spanish/English) – Premium Support, Growth

EU Best Jobs; Granada; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment service is seeking a customer service representative to provide exceptional support and manage client relationships. The ideal candidate will be fluent in Spanish and possess strong English communication skills, along with experience in premium customer service. This role includes comprehensive relocation assistance to Greece and offers professional growth opportunities, competitive salary, and health care benefits.

Servicios

Complete relocation support

Competitive monthly salary (14 salaries per year)

Health care benefits

Professional growth & development opportunities

Free online Greek language courses

Formación

• Previous experience in customer service, ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary.
• Show empathy and professionalism in every interaction.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases.
• Consistently meet performance targets.

Conocimientos

Excellent Spanish language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor’s degree preferred

Descripción del empleo

A leading recruitment service is seeking a customer service representative to provide exceptional support and manage client relationships. The ideal candidate will be fluent in Spanish and possess strong English communication skills, along with experience in premium customer service. This role includes comprehensive relocation assistance to Greece and offers professional growth opportunities, competitive salary, and health care benefits.