Spanish-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Las Palmas de Gran Canaria; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Customer Expert to work remotely in Greece. The role involves communicating with customers, maintaining satisfaction, and tracking cases. Candidates must be fluent in Spanish and possess good English communication skills. The company offers relocation support, competitive salary, bonuses, health benefits, and professional development opportunities.

Servicios

Relocation support

Competitive monthly salary

Health care benefits

Free Greek language courses

Formación

• Fluency in Spanish is essential for customer interactions.
• Very good communication skills in English at B2 level.
• Exceptional problem-solving and soft skills are required.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction for a major brand.

Conocimientos

Fluency in Spanish

English (B2 level)

Exceptional communication skills

Problem-solving skills

Tech savviness

Multitasking

Team player

Descripción del empleo

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Expert

Work model : Remote in Greece

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in Spanish
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses